Job Description
Immediate openings for evening/weekend warriors! Detroit Community Services is urgently seeking dynamic individuals to join our customer service team. Enjoy flexible schedules while making a real impact in your community. Full-time and part-time roles available with competitive pay and comprehensive training. No nights? No problem – we offer day shifts too! Apply today and start tomorrow.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with cross-functional teams to enhance service
- Adhere to compliance protocols and security standards
- Support community outreach initiatives during peak hours
- Contribute to continuous improvement of service workflows
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Flexible availability for evenings/weekends (essential)
- Proficient in Microsoft Office and CRM systems
- Ability to multitask in fast-paced environments
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Detroit location