Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This critical role ensures seamless guest experiences while maintaining a welcoming atmosphere. If you excel in high-pressure environments and thrive on delivering exceptional service, apply today to become an integral part of our award-winning hospitality team.
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle incoming calls, emails, and visitor inquiries with professionalism
- Coordinate check-in/check-out procedures for guests and clients
- Process payments and maintain accurate financial records
- Oversee office inventory and supply management
- Uphold strict confidentiality protocols for sensitive information
- Collaborate with overnight staff for seamless transition
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible evening/night availability (including weekends)
- Valid North Carolina driver's license preferred