Job Description
Join our award-winning team as an Evening Receptionist at our flagship Dallas location! We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM). This critical role requires exceptional customer service skills and the ability to create memorable first impressions for our high-profile clientele.
Enjoy competitive compensation, comprehensive benefits package, and a vibrant work culture in the heart of downtown Dallas. Immediate start available for the right candidate!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle multi-line phone system with professional call routing and message taking
- Process guest payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Respond to guest inquiries with exceptional service and problem-solving skills
- Maintain cleanliness and organization of reception area
- Assist with administrative tasks including scheduling and filing
Qualifications
- Minimum 2 years of front desk or hospitality experience
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and interpersonal skills
- Ability to work independently during evening hours
- Strong attention to detail and organizational abilities
- Valid Texas driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of emergency procedures