Job Description
Join our dynamic team immediately! Premier Solutions Group is urgently hiring part-time Customer Service Representatives in Wichita, KS. We offer flexible schedules, competitive pay, and a supportive environment perfect for students or professionals seeking supplemental income. Enjoy comprehensive training and opportunities for advancement. Don't miss this chance to become part of Wichita's fastest-growing customer service team!
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat
- Resolve billing and account issues with empathy and efficiency
- Process orders and maintain accurate customer records
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for response time and resolution
- Contribute to continuous improvement of customer experience
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficiency with CRM software and Microsoft Office
- Positive attitude and team-oriented mindset
- Reliable transportation to our Wichita office