Job Description
We are urgently hiring for dedicated Part-Time Customer Service Representatives to join our dynamic team in the heart of Los Angeles, CA. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Why Apply?
- Competitive hourly rate: $18.00 - $22.00 per hour.
- Flexible scheduling for students and professionals.
- Immediate start available.
- Health benefits for eligible full-time converts.
Don't miss this opportunity to advance your career in a supportive environment.
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email with a focus on resolution.
- Provide accurate information regarding products, services, and company policies.
- Document all customer interactions and feedback in the CRM system.
- Collaborate with the support team to troubleshoot complex issues.
- Ensure a high level of customer satisfaction and retention.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal communication and active listening skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work weekends and holidays as required.