Job Description
Are you seeking a rewarding opportunity in San Diego with flexible evening and weekend schedules? Pacific Coast Support Solutions is currently hiring dedicated individuals to join our high-performing team.
We pride ourselves on delivering exceptional service to our clients, and we are looking for energetic team members who thrive in a dynamic environment. This role offers a fantastic work-life balance, allowing you to enjoy your days while contributing to a growing company.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Flexible Shifts: Evening and weekend availability is highly valued.
- Modern Environment: Work in a collaborative and tech-forward office.
Don't miss this chance to advance your career in a premier San Diego location. Apply today to start your journey with us!
Responsibilities
- Manage and resolve incoming customer inquiries via phone, email, and live chat during evening hours.
- Provide accurate information regarding products, services, and account status.
- Document all interactions and transactions in our CRM system efficiently.
- Collaborate with the morning shift team to ensure seamless continuity of operations.
- Adhere to all company policies, procedures, and safety protocols.
- Maintain a professional and positive demeanor while managing high volumes of customer traffic.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Must be available to work evenings and weekends.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Must be a reliable and punctual team player based in San Diego, CA.