Job Description
Are you a student or a recent graduate looking for flexible work in Charlotte, NC? Premier Support Solutions is urgently hiring entry-level associates to join our dynamic team. We provide a supportive environment where your growth matters most.
We are looking for motivated individuals who are ready to kickstart their career in customer service and administrative support. Whether you are balancing classes or seeking a second shift opportunity, this role offers the flexibility you need.
Why You Should Apply:
- Zero Experience Required: We train you from day one.
- Flexible Scheduling: Perfect for students and part-time workers.
- Competitive Pay: Earn between $15 and $20 per hour.
Don't wait—apply today to secure your spot!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and friendly manner.
- Perform accurate data entry and maintain up-to-date customer records in our CRM system.
- Assist in scheduling appointments and managing daily workflow efficiently.
- Resolve customer issues and escalate complex problems to senior management when necessary.
- Collaborate with team members to achieve daily performance targets and KPIs.
- Provide feedback to management on common customer concerns and product improvements.
Qualifications
- High School Diploma or GED is required.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong written and verbal communication skills.
- Reliable internet connection (for remote options).
- Ability to work part-time hours, including weekends or evenings if required.
- A positive attitude and a genuine desire to learn.