Job Description
We are Urgently Hiring!
Are you looking for a flexible opportunity with immediate start dates? Pinnacle Support Solutions is seeking dedicated individuals to join our team in Long Beach, GA. We offer evening and weekend shifts for those seeking part-time work.
In this role, you will be the friendly face of our brand, ensuring our customers receive top-tier support. If you are reliable, communicative, and ready to work, we want to hear from you today.
Responsibilities
- Answer incoming customer inquiries via phone and email promptly.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and exchanges accurately.
- Assist customers with product information and technical support.
- Update customer records in our CRM system.
- Maintain a high level of professionalism during evening and weekend shifts.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Must be available to work evenings and weekends.
- Strong verbal and written communication skills.
- Reliable internet connection and computer proficiency.
- Ability to multitask in a fast-paced environment.