Job Description
Are you looking for a flexible schedule with competitive pay? Apex Solutions Group is urgently hiring a Part-Time Customer Service Associate to join our dynamic team in Raleigh, NC. We are seeking dedicated individuals who are ready to make an immediate impact.
Why Join Us?
- Flexible hours to accommodate your lifestyle.
- Competitive hourly wage ($18 - $22/hr).
- Immediate start available for qualified candidates.
- Supportive and collaborative work environment.
We are committed to excellence and are looking for team players who can thrive in a fast-paced setting.
Responsibilities
- Handle incoming customer inquiries via phone and email with a focus on high-quality service.
- Resolve customer issues and complaints efficiently and professionally.
- Update customer records and maintain accurate documentation in our CRM system.
- Collaborate with team leads to improve service processes and customer satisfaction.
- Assist in training new hires and onboarding processes.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer operations.
- Ability to work independently and manage time effectively.