Job Description
Are you looking for a flexible schedule that fits your lifestyle? We are urgently hiring for Evening and Weekend Part-Time roles in the heart of New York City. Join a dynamic team that values your time and offers competitive compensation for night shift work. No prior experience is required; we provide comprehensive on-the-job training for all successful candidates.
As a vital part of our evening operations, you will support our clients in maintaining high standards of service and efficiency during non-peak hours. This is an excellent opportunity for students, parents, or anyone looking to supplement their income with a stable part-time role.
Responsibilities
- Manage and respond to customer inquiries via phone, email, and chat during evening shifts.
- Process customer orders, returns, and exchanges with a focus on accuracy and speed.
- Maintain accurate records of daily transactions and customer interactions in the CRM system.
- Ensure the work area is organized, clean, and safe at all times.
- Collaborate with the day-shift team to ensure a seamless handover of operations.
- Resolve customer issues professionally and efficiently to ensure high satisfaction rates.
Qualifications
- High school diploma or GED is required.
- Must be available to work evening shifts (4:00 PM - 12:00 AM) and weekends.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills (40+ WPM).
- Reliable transportation to the New York City location.
- Ability to work independently and adhere to company policies.