Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Dallas! We're seeking energetic individuals to deliver exceptional service during flexible evening and weekend shifts. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, a supportive environment, and opportunities for growth.
At Premiere Staffing Solutions, we value your time and talent. This role offers stable hours with no weekends or holidays required. If you're passionate about helping others and thrive in fast-paced settings, apply today to start your rewarding career journey!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing issues, product concerns, and service requests efficiently
- Maintain detailed records in CRM systems while ensuring data accuracy
- Collaborate with team members to resolve complex customer scenarios
- Adhere to company protocols while maintaining high service standards
- Identify opportunities for process improvements and suggest enhancements
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service experience preferred
- Excellent communication skills and problem-solving abilities
- Ability to work evenings (4 PM - 10 PM) and flexible weekends
- Proficient with Microsoft Office Suite and basic computer systems
- Positive attitude with strong attention to detail