Job Description
Join our dynamic team and transform your free time into extra income! Urban Support Services is seeking energetic individuals for part-time customer service roles in the heart of New York City. Perfect for students, freelancers, or anyone seeking flexible work to boost their earnings. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. No prior experience required – just your positive attitude and willingness to learn!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Process orders and resolve inquiries efficiently
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics while maintaining accuracy
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent
- Excellent communication skills in English
- Basic computer proficiency
- Ability to work flexible hours (evenings/weekends)
- Strong problem-solving abilities
- Customer-focused mindset
- Reliable internet access for remote work