Job Description
Are you looking for a rewarding part-time job in Phoenix, AZ that fits around your studies or lifestyle? Phoenix Digital Solutions is currently hiring enthusiastic individuals to join our dynamic team as Evening Support Specialists. We pride ourselves on a culture that values flexibility, growth, and top-tier customer service. If you have a knack for helping others and want to earn while you learn, we want to hear from you!
Responsibilities
- Provide exceptional customer service and technical support via phone and email during evening shifts.
- Assist clients with troubleshooting software and hardware issues.
- Log and update customer interactions accurately in our CRM system.
- Collaborate with the daytime support team to ensure seamless workflow.
- Participate in team meetings and professional development training.
- Manage incoming inquiries and prioritize tasks efficiently.
Qualifications
- High school diploma or GED equivalent (students welcome).
- Previous experience in customer service or tech support is a plus but not required.
- Must be available to work evenings (e.g., 4:00 PM – 12:00 AM).
- Strong problem-solving skills and attention to detail.
- Reliable internet connection and a quiet workspace.