Job Description
Join Campus Connect Inc., the leading employer of students in the Big Apple! We're seeking passionate part-time Customer Service Representatives to deliver exceptional support while building real-world skills. Enjoy flexible scheduling around your classes, competitive pay, and a vibrant team environment. Perfect for undergrads and grad students seeking meaningful part-time work in NYC.
Why You'll Love Working With Us:
- Flexible shifts accommodating your class schedule
- Comprehensive paid training
- Clear pathways to advancement
- Student-exclusive networking events
Responsibilities
- Delocate high-quality customer support via phone, email, and chat
- Resolve inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for response times and satisfaction
- Participate in bi-weekly skill-building workshops
- Support special student-focused initiatives
Qualifications
- Currently enrolled in any accredited college/university
- Strong written and verbal communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to work 15-25 hours weekly
- Problem-solving mindset and attention to detail
- Previous customer service experience preferred
- Must be authorized to work in the US