Job Description
Join our dynamic retail team at Urban Retail Group! We're urgently seeking enthusiastic Retail Associates to deliver exceptional customer experiences at our flagship Columbus location. As a key member of our team, you'll drive sales growth while maintaining our high standards of store presentation and operational excellence. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash handling integrity
- Execute visual merchandising standards to create engaging store displays
- Manage inventory through stock counts, replenishment, and loss prevention protocols
- Collaborate with team members to achieve daily sales targets and KPIs
- Assist in training new associates on store operations and brand standards
- Respond to customer inquiries via phone, email, and in-person channels
Qualifications
- 1+ years retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic math proficiency for cash handling and inventory tasks
- Proficient with point-of-sale systems and retail software
- Ability to lift 25 lbs and stand for extended periods
- Valid Ohio driver's license and reliable transportation
- High school diploma or equivalent required