Job Description
Join our dynamic team as a Retail Associate at Urban Retail Collective in Baltimore! We're seeking passionate individuals who thrive in customer-facing environments to deliver exceptional shopping experiences. As a key member of our store team, you'll drive sales growth while maintaining our signature blend of style and service excellence.
Enjoy competitive compensation, comprehensive benefits package, and opportunities for career advancement in a supportive, inclusive workplace. Perfect for energetic professionals who love fashion and enjoy connecting with diverse customers.
Responsibilities
- Deliver exceptional customer service through product knowledge, styling advice, and personalized shopping experiences
- Drive sales through upselling techniques, promotions, and maintaining visual merchandising standards
- Process transactions accurately and efficiently using POS systems while handling cash and returns
- Manage inventory control including receiving, stocking, and visual presentation of merchandise
- Collaborate with team members to maintain store cleanliness, safety protocols, and operational excellence
- Participate in seasonal events and training programs to enhance product expertise
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Strong interpersonal skills with ability to build rapport with diverse clientele
- Basic math proficiency and comfort with point-of-sale systems
- Ability to work flexible schedules including evenings, weekends, and holidays
- Visual merchandising aptitude and attention to detail
- High school diploma or equivalent required
- Valid work authorization and ability to pass background check