Job Description
Are you looking for a flexible part-time opportunity to earn extra cash from the comfort of your home? Tampa Digital Solutions is seeking motivated Entry Level Support Associates to join our growing remote team. Whether you are a student, a parent, or simply looking to supplement your income, this role offers the perfect work-life balance you need.
Why Join Us?
- 100% Remote Work: No commute, no office politics—just pure productivity from your home.
- Flexible Hours: Set your own schedule around your lifestyle, classes, or family.
- No Experience Required: We provide comprehensive training to get you started immediately.
- Competitive Pay: Earn up to $25/hour based on performance and tenure.
We are looking for detail-oriented individuals who are eager to learn and grow. If you have a computer and a stable internet connection, you are already halfway there! Apply today to start your journey with Tampa Digital Solutions.
Responsibilities
- Manage incoming customer inquiries via email and chat support in a professional and timely manner.
- Perform accurate data entry tasks to update client records and maintain database integrity.
- Assist in researching solutions to customer issues using provided resources and internal tools.
- Schedule appointments and manage calendars for internal teams.
- Monitor social media channels for brand mentions and respond appropriately to engage users.
- Collaborate with team members to improve service delivery and workflow processes.
Qualifications
- High school diploma or equivalent (GED) required; college students welcome.
- Basic computer proficiency with Microsoft Office Suite and Google Workspace.
- Reliable high-speed internet connection and a quiet workspace.
- Strong typing skills (minimum 35 WPM).
- Excellent written communication skills with a focus on grammar and clarity.
- Ability to work independently with minimal supervision.
- Willingness to complete a 2-hour paid training module.