Job Description
Join our innovative retail team in Lubbock, TX with fully remote-friendly options! We're seeking a tech-savvy Retail Associate to deliver exceptional customer experiences through virtual consultations, digital inventory management, and seamless omnichannel support. Enjoy flexible scheduling while contributing to our community-focused retail evolution. Perfect for candidates seeking work-life balance without compromising on impact.
Responsibilities
- Provide remote customer support via video chat, phone, and digital messaging
- Manage online inventory systems and product availability updates
- Execute virtual styling consultations using AR tools and digital catalogs
- Coordinate in-store pickup and delivery logistics for online orders
- Analyze customer data to personalize remote shopping experiences
- Collaborate with in-store teams for seamless cross-channel service
Qualifications
- Previous retail or customer service experience required
- Proficient in video conferencing and CRM software
- Strong communication skills with tech adaptability
- High-speed home internet and quiet workspace
- Ability to work flexible hours including weekends
- Valid Texas driver's license for occasional local deliveries
- Experience with e-commerce platforms preferred