Job Description
Join our dynamic team as a Remote-Friendly Evening Receptionist and become the friendly voice of our organization during critical after-hours operations. This hybrid role blends on-site presence with flexible remote work options, offering an ideal work-life balance while maintaining professional standards. You'll be pivotal in ensuring seamless client interactions and operational continuity during evening shifts.
At Frontier Solutions Group, we value exceptional customer service and embrace modern work arrangements. Our Colorado Springs headquarters provides a supportive environment where your contributions directly impact our client satisfaction metrics. This position offers growth opportunities into administrative and client relations roles.
Responsibilities
- Manage incoming calls, emails, and virtual inquiries during evening hours (4 PM - 12 PM MST)
- Greet and assist on-site visitors with professionalism and efficiency
- Coordinate appointment scheduling and calendar management for executive teams
- Handle confidential information with discretion and maintain data security protocols
- Perform light administrative duties including document preparation and data entry
- Collaborate with day-shift staff to ensure operational continuity
- Utilize our proprietary CRM system for client relationship management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and video conferencing tools
- Exceptional verbal communication and multitasking abilities
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection for remote work components
- Flexibility to work occasional weekends or extended hours
- Positive attitude and problem-solving mindset