Job Description
Join our dynamic team as a Remote Friendly Evening Receptionist at Apex Solutions Group! We're seeking a polished professional to serve as the first point of contact during our evening hours, blending exceptional customer service with seamless remote operations. This hybrid role allows you to work from home while maintaining the highest standards of client interaction. If you thrive in flexible environments and excel at creating positive experiences, we invite you to apply today and become an integral part of our growing Raleigh-based team.
Responsibilities
- Manage incoming calls, emails, and virtual inquiries during evening hours (5 PM - 10 PM EST)
- Coordinate client appointments and schedule management using our digital platforms
- Process incoming documents and maintain secure digital filing systems
- Act as primary liaison between clients and internal departments during off-hours
- Monitor security protocols and manage access control systems remotely
- Prepare daily activity reports and escalate urgent matters to on-site management
- Support virtual events and conference coordination as needed
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency in virtual communication tools (Zoom, Slack, Microsoft Teams)
- Exceptional written and verbal communication skills
- Ability to multitask and prioritize in a remote environment
- Strong attention to detail and organizational abilities
- Proven problem-solving skills with a client-focused approach
- Reliable home office setup with high-speed internet
- Flexibility to work evenings and occasional weekends