Job Description
Join our innovative team as a Remote Evening Receptionist and become the friendly voice of Pittsburgh Business Solutions! This flexible part-time role allows you to deliver exceptional customer service from the comfort of your home while supporting our growing client base during evening hours. We're seeking a polished professional with strong communication skills to manage virtual communications, coordinate schedules, and maintain a seamless client experience. Enjoy competitive pay, remote work flexibility, and the opportunity to grow within a dynamic Pittsburgh-based company. If you thrive in a fast-paced environment and value work-life balance, apply today!
Responsibilities
- Manage incoming calls, emails, and virtual communications with professionalism
- Schedule appointments and coordinate calendars for executive team
- Provide exceptional customer service to clients and partners
- Process incoming requests and route inquiries to appropriate departments
- Maintain accurate client records and update CRM systems
- Assist with virtual administrative tasks including data entry and document preparation
- Collaborate with day team to ensure seamless service transitions
Qualifications
- Previous receptionist or customer service experience required
- Exceptional verbal and written communication skills
- Proficient in Microsoft Office Suite and virtual communication tools
- Ability to work independently with minimal supervision
- Strong organizational skills and attention to detail
- Reliable high-speed internet and quiet home office setup
- Flexibility to work evenings (5:00 PM - 9:00 PM EST)
- Pittsburgh residency preferred