Job Description
Join our dynamic team as a Remote Evening Receptionist and become the first point of contact for our valued clients. This flexible role offers the perfect work-life balance with evening hours while supporting our thriving Lexington-based operations. We're seeking a polished professional to deliver exceptional virtual customer service, manage communications, and ensure seamless administrative support. Enjoy the freedom of remote work with competitive compensation and growth opportunities in a supportive environment.
Responsibilities
- Manage incoming calls, emails, and virtual inquiries with professionalism and efficiency
- Coordinate appointment scheduling and calendar management for executive teams
- Maintain accurate client records and update CRM systems in real-time
- Handle confidential information with discretion and maintain data security protocols
- Process incoming/outgoing communications and prioritize urgent matters
- Collaborate with day-shift staff for operational continuity
- Assist with basic administrative tasks including document preparation
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with virtual phone systems (e.g., RingCentral, Zoom Phone)
- Exceptional verbal/written communication skills and multitasking ability
- Strong organizational skills with attention to detail
- Reliable high-speed internet and quiet home office setup
- Ability to work independently during evening shifts (3 PM - 11 PM EST)
- Proficiency with Microsoft Office Suite and CRM platforms
- Kentucky residency required for timezone alignment