Job Description
Join EcoGrowth Solutions as a Remote Evening Receptionist and become the friendly voice of our New Orleans-based team! We're seeking a professional, tech-savvy individual to manage client communications during evening hours while enjoying the flexibility of remote work. This role is perfect for night owls who excel in customer service and want to support a dynamic environmental tech company. Enjoy competitive pay, a supportive virtual team, and the opportunity to grow your administrative career—all from the comfort of your home!
Responsibilities
- Manage incoming calls, emails, and virtual inquiries during evening shifts (4 PM - 12 AM CT)
- Schedule appointments and coordinate calendars using Microsoft Outlook
- Provide exceptional customer service to clients and partners across multiple time zones
- Process digital forms, documents, and administrative tasks via cloud platforms
- Collaborate with day-shift teams for seamless handover of information
- Maintain accurate records in CRM systems (Salesforce experience a plus)
- Assist with basic IT troubleshooting for remote team members
Qualifications
- Minimum 2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite and video conferencing tools
- Exceptional verbal/written communication skills with a warm, professional tone
- Reliable high-speed internet and quiet home office setup
- Ability to work independently with minimal supervision
- Flexibility to cover evening shifts (4 PM - 12 AM CT) including weekends
- Previous remote work experience strongly preferred
- High school diploma or equivalent; associate's degree a plus