Job Description
Join Coastal Retail Solutions as a Remote Cashier and transform how customers experience retail from home! We're seeking tech-savvy professionals to process transactions, resolve inquiries, and deliver exceptional service—all while working remotely from Virginia Beach. Enjoy flexible scheduling, competitive pay, and the opportunity to grow with an innovative retail leader. If you're passionate about customer satisfaction and digital efficiency, apply today!
Responsibilities
- Process secure payment transactions via virtual POS systems with 99% accuracy
- Resolve customer inquiries through video chat, email, and phone support
- Execute cash handling procedures including remote deposits and reconciliation
- Update customer profiles and transaction histories in real-time CRM systems
- Collaborate with store teams to resolve inventory discrepancies
- Adhere to PCI compliance standards for all digital transactions
- Maintain organized digital records of daily transactions and reports
Qualifications
- High school diploma or equivalent; 1+ years cashier or customer service experience
- Proficiency with virtual POS systems (e.g., Square, Shopify POS)
- Exceptional verbal communication and conflict resolution skills
- Ability to work independently with minimal supervision in a remote setting
- Strong attention to detail and numerical accuracy
- Reliable high-speed internet connection and quiet workspace
- Flexibility to work evenings, weekends, and holidays based on business needs