Job Description
Join our vibrant team at Coastal Resorts Group and become part of Brighton's premier hospitality experience! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during peak weekend operations. This role offers flexible scheduling, competitive pay, and the opportunity to work in one of the UK's most iconic coastal destinations. Perfect for students, parents, or anyone seeking weekend work with a dynamic team.
As a key member of our guest services team, you'll ensure every visitor enjoys memorable stays while maintaining our high standards of service and cleanliness. Training provided – no prior hospitality experience required!
Responsibilities
- Deliver exceptional customer service to weekend guests at check-in and throughout their stay
- Manage room assignments and handle guest inquiries with professionalism
- Conduct thorough room inspections and maintain cleanliness standards
- Process payments and manage front desk operations efficiently
- Coordinate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and guest functions during weekend events
- Uphold health and safety protocols in all guest interactions
Qualifications
- Previous customer service experience preferred but not essential
- Strong communication and interpersonal skills
- Ability to work weekends and public holidays reliably
- Basic numeracy for handling cash transactions
- Flexibility to adapt to changing guest needs
- Positive attitude and problem-solving mindset
- Right to work in the UK
- Basic computer literacy