Job Description
Join Capital City Solutions as a Part-Time Weekend Customer Service Specialist and become the face of our premium service experience in the heart of Washington DC. We're seeking enthusiastic professionals who thrive in fast-paced environments and deliver exceptional service to our diverse clientele. Enjoy competitive hourly pay, flexible weekend schedules (Saturdays & Sundays), and opportunities for growth within our dynamic team. As a cornerstone of our client satisfaction strategy, you'll represent our commitment to excellence while building valuable relationships in the nation's capital.
Responsibilities
- Deliver exceptional in-person customer service with a warm, professional demeanor
- Process transactions accurately using our POS system while maintaining financial compliance
- Resolve client inquiries promptly and escalate complex issues to management
- Maintain pristine store presentation and inventory management standards
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Act as brand ambassador by embodying company values in all interactions
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience
- Availability to work both Saturday and Sunday shifts (8:00 AM - 6:00 PM)
- Proficiency with POS systems and basic Microsoft Office applications
- Exceptional communication and problem-solving skills
- Ability to stand for extended periods and lift up to 25 lbs
- Valid Washington DC work permit if applicable