Job Description
Join our dynamic team at Hospitality Solutions Group where we value work-life balance! We're seeking enthusiastic Part-Time Weekend Customer Service Specialists to deliver exceptional experiences at our premium downtown San Antonio location. Enjoy flexible weekend schedules while representing a leader in hospitality services. This role offers competitive pay, comprehensive training, and opportunities for advancement.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage reservation systems and process bookings with precision
- Resolve customer inquiries and concerns promptly
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate client records and documentation
- Support weekend events and high-traffic periods
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in team environments
- Proficiency with reservation systems and MS Office Suite
- Flexible availability for weekend shifts (Sat/Sun)
- Professional appearance and positive attitude
- Basic knowledge of San Antonio tourism assets