Job Description
Join the vibrant hospitality scene of New Orleans as our Evening Receptionist at Grand Orleans Hotel! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates who start before November 30th. This full-time evening role is perfect for customer service professionals seeking a dynamic work environment in the heart of the French Quarter. Enjoy flexible scheduling, comprehensive benefits, and the opportunity to become an integral part of our award-winning team.
Responsibilities
- Provide exceptional guest service during evening hours, including check-ins, check-outs, and concierge assistance
- Manage front desk operations efficiently using hotel management software
- Handle guest inquiries and resolve issues promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Prepare nightly reports and maintain organized documentation
- Uphold brand standards through professional appearance and conduct
Qualifications
- High school diploma or equivalent required; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work independently during evening shifts (3 PM - 11 PM)
- Basic knowledge of New Orleans attractions and services
- Valid Louisiana driver's license preferred
- Must pass background check and drug screening