Job Description
Join our dynamic hospitality team at Sunshine Coast Hospitality Group, where we create unforgettable guest experiences along Jacksonville's scenic coastline. We're seeking passionate individuals to elevate our weekend operations with exceptional service and local expertise. This role offers flexible weekend shifts perfect for students, parents, or anyone seeking a rewarding part-time opportunity in Florida's vibrant tourism industry.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Manage check-in/check-out processes with accuracy and efficiency
- Resolve guest inquiries and issues with proactive problem-solving
- Coordinate housekeeping and maintenance requests
- Process payments and manage cash handling procedures
- Collaborate with cross-functional teams to ensure seamless operations
- Execute weekend promotional events and local activity recommendations
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently in a fast-paced environment
- Basic proficiency with reservation systems and POS software
- Flexible availability for weekend shifts (Sat/Sun 8am-8pm)
- Valid Florida driver's license for local errands
- Knowledge of Jacksonville attractions and events a plus
- High school diploma or equivalent required