Job Description
We are urgently hiring for several part-time positions in London. Join our high-performing team and enjoy the flexibility of working hours that fit your lifestyle while maintaining a competitive income.
This role offers a fantastic opportunity to work in a modern, supportive environment where your contributions are valued immediately.
Responsibilities
- Provide exceptional customer support via email, phone, and live chat.
- Manage and resolve incoming customer inquiries with efficiency and empathy.
- Document all interactions accurately in our CRM system.
- Collaborate with the wider team to improve service processes.
- Ensure strict adherence to company policies and compliance standards.
- Assist in training junior staff members as required.
Qualifications
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Ability to work independently and manage multiple priorities.
- Previous experience in customer service is highly desirable.
- A stable internet connection and a dedicated workspace.