Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Oakland Medical Group. We're seeking a warm, organized professional to create exceptional first impressions for our diverse patient community. Enjoy a supportive environment with competitive pay, flexible scheduling, and opportunities for growth in one of Oakland's leading medical practices. Perfect for students or career changers seeking meaningful part-time work.
Responsibilities
- Manage patient check-in/out process with efficiency and empathy
- Handle multi-line phone system and schedule appointments using Epic EMR
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff for patient flow and urgent needs
- Assist with administrative tasks including billing inquiries and filing
- Maintain clean, welcoming reception area and manage office supplies
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and electronic health records
- Exceptional communication skills and professional demeanor
- Ability to multitask in fast-paced healthcare environment
- Flexibility to work evenings and weekends (20-25 hrs/week)
- Bilingual (English/Spanish) strongly preferred
- Basic knowledge of medical terminology a plus