Job Description
Are you a welcoming professional seeking a flexible part-time opportunity in the vibrant city of Oakland? Oakland Health & Wellness Center is looking for a detail-oriented and friendly Receptionist to join our growing team. We pride ourselves on providing exceptional patient care and administrative support in a collaborative environment.
In this role, you will be the first point of contact for our patients and visitors, ensuring a smooth and positive experience from the moment they arrive. We offer a competitive hourly rate and a supportive work culture that values your contribution.
Responsibilities
- Front Desk Management: Greet and welcome visitors, answer incoming calls, and direct inquiries to the appropriate staff members efficiently.
- Appointment Scheduling: Manage the front desk calendar, schedule patient appointments, and send reminders to reduce no-shows.
- Administrative Support: Handle incoming mail, process faxes, and maintain accurate filing systems for medical records and patient data.
- Customer Service: Assist patients with check-in processes, answer questions regarding services, and resolve issues with a positive attitude.
- Data Entry: Update patient information in our practice management system with high accuracy.
Qualifications
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Communication: Excellent verbal and written communication skills, with a professional and polite demeanor.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic health record (EHR) systems is a plus.
- Reliability: Ability to work a flexible schedule, including weekends or holidays, as needed.
- Education: High school diploma or GED required.