Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Nashville Healthcare Group! We're seeking a polished professional to serve as the first point of contact for our patients and visitors. This role offers flexible scheduling (20-25 hours/week), competitive compensation, and opportunities for growth in a supportive environment.
Our state-of-the-art facility in the heart of Music City provides exceptional patient care, and we're looking for someone who embodies our commitment to excellence. Enjoy free parking, wellness benefits, and a collaborative workplace culture.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments using our advanced EHR system (training provided)
- Process insurance verification and collect co-pays accurately
- Maintain clean, organized reception area with professional appearance
- Coordinate mail and deliveries for 15-person medical team
- Assist with basic administrative tasks including scanning and filing
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- High school diploma or equivalent required
- Basic medical terminology knowledge preferred
- Flexibility to work occasional weekends or evenings
- Positive attitude with problem-solving mindset