Job Description
Welcome to Apex Medical Center, where your professionalism makes a difference in the lives of our patients. We are currently seeking a dedicated and friendly Part-Time Receptionist to join our administrative team in the heart of Los Angeles. In this role, you will be the first point of contact for our patients, ensuring a warm and efficient experience from the moment they walk through the door.
At Apex, we value our employees and offer a supportive environment that fosters growth and work-life balance. If you have excellent communication skills and a passion for customer service, we want to hear from you!
Responsibilities
- Front Desk Management: Greet patients and visitors warmly, checking them in efficiently and answering questions with a smile.
- Phone Operations: Handle incoming calls professionally, routing them to the appropriate department or taking detailed messages.
- Scheduling: Manage patient appointments and medical records, ensuring the schedule is organized and up-to-date.
- Administrative Support: Assist with filing, data entry, and maintaining the cleanliness and organization of the reception area.
- Customer Service: Resolve patient inquiries and concerns with patience and empathy.
Qualifications
- Experience: Previous experience as a receptionist or in a customer service role is preferred.
- Education: High school diploma or equivalent required.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Exceptional verbal and written communication skills.
- Interpersonal: Ability to maintain a professional, friendly demeanor under pressure.