Job Description
Join our award-winning healthcare team at Urban Wellness Center as a Part-Time Receptionist! We're seeking a polished professional to be the face of our practice, delivering exceptional patient experiences in our state-of-the-art facility. Enjoy a collaborative environment, competitive compensation, and flexible scheduling while making a meaningful impact on our community. Immediate openings available for candidates with outstanding communication skills and a passion for service.
Responsibilities
- Manage multi-line phone system with exceptional call handling and triage
- Coordinate patient scheduling and appointment confirmations via EMR systems
- Greet patients warmly and ensure seamless check-in/check-out processes
- Process insurance verifications and maintain accurate patient records
- Assist with clerical tasks including filing, scanning, and data entry
- Collaborate with clinical staff to optimize patient flow and satisfaction
- Manage office inventory and vendor communications
Qualifications
- Minimum 1 year receptionist or front desk experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Professional demeanor and customer-first mindset
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent required
- Basic knowledge of HIPAA compliance standards