Job Description
Join our award-winning healthcare team as an Evening Patient Care Coordinator and make a meaningful impact in Detroit's vibrant community. We're seeking compassionate professionals to support our after-hours operations with flexible evening schedules perfect for students, parents, or those seeking work-life balance. Enjoy competitive pay, comprehensive training, and the opportunity to work with cutting-edge health technology while serving diverse patient populations across Wayne County.
Responsibilities
- Schedule patient appointments and manage electronic health records during evening hours
- Coordinate with clinical teams to ensure seamless patient transitions
- Handle insurance verification and billing inquiries
- Provide telehealth support for remote patient consultations
- Maintain HIPAA-compliant documentation protocols
- Assist with patient intake and registration processes
- Collaborate with social services for patient follow-ups
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years customer service or administrative healthcare experience
- Strong organizational skills and attention to detail
- Proficiency with electronic medical records (EMR) systems
- Excellent communication and conflict resolution abilities
- Ability to work independently during evening shifts (4 PM - 10 PM)
- Basic knowledge of medical terminology
- Valid CPR certification or willingness to obtain