Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Harborview Medical Associates! We're seeking a polished professional to create exceptional first impressions for our patients in Baltimore's vibrant Inner Harbor district. Enjoy flexible scheduling, competitive compensation, and a supportive environment where your organizational skills shine. If you thrive in fast-paced settings and value patient-centered care, apply today!
Responsibilities
- Manage multi-line phone system with professional call routing and message-taking
- Greet visitors warmly, check them in, and maintain accurate patient records
- Schedule appointments efficiently using Epic EMR system
- Process insurance verifications and collect co-pays
- Coordinate with clinical teams to ensure smooth patient flow
- Maintain clean reception area with organized literature and supplies
- Handle confidential information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work evenings/weekends (20-25 hours/week)
- Baltimore-based candidates preferred