Job Description
Are you a multitasking pro with a passion for creating welcoming environments? Alta Vista Medical & Wellness Center is seeking a dedicated Part-Time Receptionist to join our dynamic team in Albuquerque, NM. We pride ourselves on providing exceptional patient care, and that starts with a seamless front desk experience.
As our Receptionist, you will be the heartbeat of our clinic, ensuring every visitor feels valued and cared for from the moment they walk through our doors. We offer a competitive hourly rate, flexible scheduling, and a collaborative work culture dedicated to professional growth.
Why Join Us?
- Competitive pay: $18.00 - $22.00/hour
- Flexible part-time hours to fit your lifestyle
- Opportunity for growth within a stable healthcare organization
- Modern, supportive work environment
Responsibilities
- Front Desk Management: Serve as the first point of contact for patients and visitors, ensuring a warm and professional welcome and managing traffic flow efficiently.
- Communication Hub: Answer and route incoming phone calls professionally, take accurate messages, and manage email correspondence with promptness.
- Scheduling: Manage the daily appointment calendar, book new patient intakes, and send timely reminders to reduce no-shows.
- Administrative Support: Handle data entry, maintain accurate patient records in our EMR system, and file physical documents as required.
- Office Operations: Sort and distribute incoming mail, handle courier services, and monitor office supply inventory.
- Customer Service: Assist patients with check-in/check-out processes, answer questions regarding services, and resolve concerns with empathy.
Qualifications
- Experience: Minimum of 1-2 years of professional experience in a receptionist, administrative, or customer service role.
- Education: High school diploma or GED is required.
- Technical Proficiency: Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Communication: Excellent verbal and written communication skills with a friendly, approachable demeanor.
- Reliability: Ability to adhere to a schedule and maintain professional appearance and conduct.
- Availability: Must be available to work a mix of weekdays and occasional evenings or weekends.