Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at El Paso Medical Center! We're seeking a polished professional to be the welcoming face of our practice. This flexible role offers competitive pay and a supportive environment where your administrative expertise directly impacts patient satisfaction.
As a key member of our front-desk team, you'll handle high-volume patient interactions while maintaining HIPAA compliance standards. Enjoy modern facilities, free parking, and opportunities for professional growth within our network.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Answer multi-line phone system, triaging calls to appropriate departments
- Schedule appointments using Epic EMR software with accuracy
- Verify insurance coverage and collect co-pays efficiently
- Maintain organized patient records and filing systems
- Coordinate with clinical staff to ensure seamless patient flow
- Process incoming mail and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail with confidential information
- Bilingual (English/Spanish) certification preferred