Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Baltimore City Medical Center. We're seeking a polished professional to serve as the first point of contact for patients, visitors, and staff. This role offers flexible scheduling and the opportunity to make a meaningful impact in a fast-paced medical environment. If you thrive in customer-facing roles and possess exceptional organizational skills, apply today to become part of our patient-centered community.
Responsibilities
- Manage front desk operations including call screening, appointment scheduling, and patient check-in/check-out
- Maintain accurate visitor logs and distribute mail/packages promptly
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Handle confidential patient information with HIPAA compliance protocols
- Assist with administrative tasks such as filing, data entry, and document preparation
- Manage office supplies inventory and equipment maintenance requests
- Represent the organization with professionalism and warmth in all interactions
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of customer service or receptionist experience in healthcare setting
- Proficiency with Microsoft Office Suite and practice management software
- Exceptional verbal communication and active listening skills
- Ability to multitask in high-pressure situations while maintaining composure
- Strong attention to detail and accuracy in data management
- Flexibility to work evenings/weekends as needed (20-25 hours/week)
- Basic medical terminology knowledge preferred