Job Description
Join our vibrant healthcare team as a Part-Time Receptionist at Pacific Coast Wellness Center. We're seeking a polished professional to create exceptional first impressions for our diverse clientele in a coastal setting. This role offers flexible scheduling (20-25 hrs/week) with competitive compensation and growth opportunities in a supportive environment.
Responsibilities
- Manage multi-line phone system with professional call routing and voicemail management
- Greet patients/visitors with warm hospitality, coordinate appointments, and handle inquiries
- Process insurance verification, collect payments, and maintain accurate patient records
- Coordinate office operations including inventory, mail, and supply management
- Assist with patient check-in/out procedures using EMR systems (Epic experience preferred)
- Collaborate with clinical staff to ensure seamless patient flow and scheduling
Qualifications
- Minimum 1+ years receptionist or front desk experience in healthcare setting
- Exceptional communication skills and professional phone etiquette
- Proficiency in Microsoft Office Suite and EMR systems
- Ability to multitask in fast-paced environment with strong organizational skills
- Detail-oriented with data entry accuracy and confidentiality compliance
- Valid California Driver's License and reliable transportation
- Spanish language fluency highly desirable