Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Downtown Columbus Medical Center. We're seeking a polished professional to create exceptional first impressions for our diverse patient population. This flexible 25-hour/week role offers competitive pay, comprehensive benefits, and the opportunity to work in a dynamic downtown environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become the smiling face of our practice.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records using our EMR system with strict HIPAA compliance
- Coordinate with clinical staff to ensure seamless patient flow and wait time optimization
- Process payments, verify insurance, and handle financial transactions securely
- Prepare daily correspondence, mail, and office supply inventory management
- Assist with administrative tasks including filing, scanning, and document management
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare preferred
- Proficiency in Microsoft Office Suite and EMR/EHR systems (Epic a plus)
- Exceptional communication skills with ability to de-escalate sensitive situations
- High school diploma or equivalent; associate's degree preferred
- Ability to stand/walk for extended periods and lift 15 lbs occasionally
- Valid Ohio driver's license and reliable transportation
- Availability to work flexible shifts including evenings and weekends