Job Description
Join our dynamic healthcare team as an Evening Receptionist with flexible scheduling options! Harmony Healthcare Solutions is seeking a professional, customer-focused individual to manage our front desk operations during evening hours. This role offers the perfect work-life balance with flexible scheduling options between 3:00 PM - 11:00 PM, including weekends. Enjoy competitive pay, comprehensive benefits, and a supportive environment in Boston's vibrant Back Bay district.
Why Join Us?
- Competitive hourly rate + performance bonuses
- Flexible scheduling with evening/weekend options
- Health/dental/vision insurance (50% employer-paid)
- 401(k) with company match
- Professional development stipend
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route inquiries appropriately
- Maintain accurate patient records and scheduling in Epic EMR
- Process insurance verifications and collect co-pays
- Coordinate with clinical staff for seamless patient flow
- Manage office inventory and supply ordering
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with medical office software (Epic/EMR preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- High school diploma or equivalent; college degree preferred
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of medical terminology
- Positive attitude and professional appearance