Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Oakland Community Wellness Center! We're seeking a polished professional to be the first point of contact for our diverse patient base. Enjoy a supportive environment with flexible hours (20-25/week), competitive pay, and opportunities for growth in a mission-driven organization.
Responsibilities
- Manage front desk operations including call handling, patient check-in/check-out, and appointment scheduling
- Maintain accurate patient records and electronic health documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Process insurance verifications and collect co-pays efficiently
- Assist with office supply inventory and basic administrative tasks
- Uphold HIPAA compliance and confidentiality standards
- Represent the company with exceptional customer service excellence
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare preferred
- Proficiency with electronic health records (EHR) systems
- Exceptional communication skills and phone etiquette
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology a plus
- High school diploma or equivalent required
- Availability to work flexible shifts including weekends