Job Description
Join our award-winning healthcare team at Desert Wellness Center as a Part-Time Receptionist! We're seeking a warm, professional individual to be the first point of contact for our valued patients in Mesa. This flexible role offers 20-25 hours per week with competitive pay and a supportive environment where your contributions directly impact patient satisfaction. If you're passionate about exceptional customer service and thrive in a dynamic healthcare setting, we encourage you to apply today!
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with professional etiquette and triage calls appropriately
- Process insurance verification and collect co-payments accurately
- Maintain patient confidentiality and HIPAA compliance standards
- Coordinate with medical staff to ensure seamless patient flow
- Manage office supplies inventory and basic administrative tasks
- Assist with patient registration and update electronic health records
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with multi-line phone systems and scheduling software
- Strong attention to detail with excellent organizational skills
- Basic knowledge of medical terminology and insurance processes preferred
- Ability to remain calm and professional in high-pressure situations
- Valid Arizona driver's license and reliable transportation
- Flexible availability including evenings and weekends as needed
- Proficient in Microsoft Office Suite and EHR systems