Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Memphis Health Group. We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This role offers flexible hours in a supportive environment where your interpersonal skills truly shine. If you're passionate about creating exceptional first impressions while supporting a mission-driven organization, we encourage you to apply.
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in/out
- Handle incoming inquiries via phone, email, and in-person with exceptional professionalism
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate office communications and ensure seamless information flow between departments
- Assist with administrative tasks such as filing, data entry, and supply inventory
- Support patient comfort by managing waiting areas and addressing immediate needs
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of medical terminology is advantageous