Job Description
Join our award-winning medical practice in the heart of San Francisco as a Part-Time Receptionist. We're seeking a polished professional to deliver exceptional patient experiences while maintaining a welcoming front-desk environment. Enjoy competitive compensation, flexible scheduling, and the opportunity to work in a collaborative, patient-centered setting.
Responsibilities
- Manage high-volume patient check-in/check-out with efficiency and warmth
- Answer multi-line phone system and route inquiries to appropriate departments
- Schedule patient appointments using our EMR system (Epic experience preferred)
- Process insurance verification and collect co-payments accurately
- Maintain organized reception area and ensure HIPAA compliance
- Coordinate with clinical staff to optimize patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Strong attention to detail in financial transactions and record-keeping
- Ability to thrive in fast-paced medical environment
- Flexibility to work 20-25 hours/week (including weekends)
- Bilingual English/Spanish highly desirable