Job Description
Join our award-winning medical team as a Part-Time Receptionist in Jacksonville, FL! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers flexible scheduling (20-25 hours/week) in a modern, supportive environment. If you thrive in fast-paced settings and value patient-centered care, apply today to become an integral part of our healthcare family.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone system with exceptional professionalism and empathy
- Process insurance verifications and maintain accurate patient records
- Coordinate visitor flow and ensure reception area remains pristine
- Assist with medical billing forms and HIPAA-compliant document management
- Collaborate with clinical staff to optimize patient flow
- Handle incoming/outgoing mail and package logistics
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical scheduling software (e.g., Epic, Athenahealth)
- Exceptional written and verbal communication skills
- Strong multitasking abilities in high-volume environments
- Basic knowledge of medical terminology and insurance protocols
- Professional appearance and positive demeanor
- Ability to work independently with minimal supervision
- Valid Florida driver's license preferred