Job Description
Join our prestigious healthcare team at Metropolitan Wellness Group as a Part-Time Receptionist! We're seeking a polished professional to create exceptional first impressions in our fast-paced Beverly Hills practice. This role offers flexible scheduling (20-25 hours/week) with competitive compensation in a state-of-the-art facility. If you thrive in dynamic environments and excel at multitasking, this is your opportunity to shine while supporting our mission of patient-centered care.
Responsibilities
- Manage professional front desk operations including call routing and visitor management
- Coordinate patient appointments using advanced scheduling software
- Process insurance verifications and maintain accurate patient records
- Handle confidential information with HIPAA-compliant protocols
- Assist with billing inquiries and payment processing
- Collaborate with clinical teams for seamless patient flow
- Maintain immaculate reception area and office supplies inventory
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in medical scheduling systems (Epic or Cerner preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Professional appearance and demeanor
- Ability to multitask in high-pressure environments
- Basic knowledge of healthcare insurance processes
- Flexibility to cover occasional evening shifts