Job Description
We are urgently hiring a dynamic Part-Time Receptionist to join our healthcare team at Downtown Indianapolis Medical Center. As the first point of contact for patients and visitors, you'll create exceptional first impressions while managing front desk operations with precision. This role offers flexible scheduling and is perfect for individuals seeking a professional environment with growth opportunities. If you're passionate about customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage multi-line phone system with professional call handling and routing
- Greet patients/visitors promptly, check them in/out using EHR systems
- Schedule/reschedule appointments while maintaining accurate calendars
- Process incoming/outgoing mail and manage office inventory
- Assist with patient registration forms and insurance verification
- Coordinate with medical staff for patient flow and urgent requests
- Maintain clean, organized reception area with professional appearance
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years receptionist or customer service experience required
- Proficiency in Microsoft Office Suite and EHR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Strong multitasking abilities with attention to detail
- Professional demeanor with polished phone etiquette
- Flexibility to work evenings/weekends as needed